Shipping Policy

Shipping Options & Fees

Prepaid Orders (Online Payment): Enjoy free shipping on all orders paid online at checkout.

Cash on Delivery (COD): A ₹99 shipping charge applies to all COD orders.

No COD service outside India


Order Processing

Most orders are packed and dispatched within 1-2 business days, depending on inventory and order volume.

You’ll receive a confirmation email/SMS with tracking details once your order is dispatched.

Orders placed on weekends or public holidays will be processed on the next working day.


Delivery Timeline

Deliveries typically take 3-7 business days within India, depending on the destination and courier service.

Remote areas may experience longer delivery times; a tracking number will help you stay updated.

Expect faster delivery to metro cities such as Delhi, Mumbai, Bengaluru, and Chennai.


Tracking Your Order

You’ll receive a tracking link or number via email or SMS once your order ships.

Use this tracking information to monitor your delivery status at any time.


Failed Delivery Attempts

If delivery is unsuccessful, the courier may attempt redelivery or leave your package at a safe location (depending on courier policies).

For missing or delayed deliveries, please reach out to our support team by replying to your dispatch email or via our Contact Us page.


Free Shipping Conditions

Free shipping applies only to prepaid orders made using our accepted online payment methods.

COD orders automatically include the ₹99 shipping fee and do not qualify for free shipping.


International Shipping

For international orders, please contact us before placing your order to confirm the applicable shipping cost. Shipping charges vary based on customs duties, VAT, destination pincode, and total shipment weight.
Kindly note: Any international order placed on our website without prior confirmation of shipping cost will be automatically cancelled.


Returns & Exchanges

Need to return or exchange your order? Please review our Returns & Exchange Policy for detailed instructions.

Keep in mind, shipping charges may apply in accordance with our returns guidelines.


Contact Us

If you have any shipping-related questions or concerns, we're here to help! Reach out via our Contact Us page, or email us at onlineordercsel@gmail.com.